Filebloombase Kota Kinabalu · Beauty Booking Analytics

Privacy Policy

How Filebloombase collects, uses, and retains personal data for beauty booking analytics enquiries in Malaysia.

Data controller

Filebloombase is the data controller for personal data submitted through this website and during briefing engagements. Contact: info@filebloombase.click, Office 10, 52 Sample Avenue, Kota Kinabalu 00000, phone +60 88 000 3290.

Data we collect

  • Contact form fields: name, email, optional briefing preference, preferred week, and message content
  • Correspondence you send by email or phone
  • Booking exports you voluntarily provide for an engagement (treated as confidential business data; we ask you to minimise guest personal data)
  • Technical logs such as IP address and browser type when required for security
  • Cookie-related data as described in our Cookies policy

Purposes

We use personal data to respond to enquiries, schedule and deliver briefings, invoice where applicable, improve site reliability, and meet legal obligations.

Where Malaysian personal data principles apply, we process data for performance of a requested service, legitimate interests in operating a professional practice, and consent where you accept optional analytics cookies.

Retention

Enquiry messages are kept up to twenty-four months unless a longer period is needed for an active engagement or dispute. Engagement files are retained up to seven years for accounting and professional records, then deleted or anonymised. Cookie consent choices remain in your browser until you clear storage.

Sharing

We do not sell personal data. We may use processors for email hosting or IT maintenance under confidentiality obligations. We may disclose data if required by Malaysian law or to protect legal rights.

International transfers

If a processor stores data outside Malaysia, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.

Your rights

Subject to Malaysian law, you may request access, correction, or limitation of processing of your personal data, and you may withdraw cookie consent for optional analytics. To exercise rights, email info@filebloombase.click. You may also contact the relevant Malaysian data protection authority if you have a complaint.

Children

Our services are directed at business operators. We do not knowingly collect data from children.

Updates

We may revise this Privacy Policy by posting updates on this page with a revised effective understanding as of the publication date.