Audit
No-Show Pattern Consultation
Traces when and why appointments vanish from the book — same-day drops, weather clusters, or confirmation gaps — then agrees a confirmation habit your reception can keep.
Focus
We look at cancellations and no-shows tagged in your beauty booking app: hour of day, treatment type, lead time from booking to appointment, and whether a confirmation message went out. The goal is a confirmation and deposit habit that fits your salon culture — not a generic “send more reminders” slogan.
Included
- Pattern notes from at least sixty days of cancellations where available
- Comparison of high-risk slots (for example late Friday colour vs weekday facials)
- Draft confirmation script for reception (Bahasa Melayu or English drafts on request)
- Short follow-up after you trial a new habit for two weeks
Pricing
From MYR 980. If cancellation reasons are not logged in the app, we still map timing patterns and flag what to start recording next month.